FAQs

1. What isn’t covered by the warranty?

  • Purchases made over 18 months ago
  • Non-quality-related issues (after 30 days of purchase)
  • Improperly operated devices
  • Purchases from unauthorized resellers
  • Lost or stolen products

 

 2. When does the warranty begin? 

It begins the day you place your order.

 

 3. Will the warranty be renewed if my product is replaced?

The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.

 

 4. How do I claim the warranty?

Please contact us at hello@outxe.com or submit a warranty claim via the feedback form below

 

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