OUTXE uses the Amazon Fulfillment Service (FBA) to make sure your order gets to you on time.

Free Shipping on Orders over $29.

For orders less than $29, a standard shipping fee is $5. 

Our Online Store receives orders non-stop and you will receive your order based on the delivery lead times below: 

We Keep You Informed
Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details, including shipping and delivery estimates for each item.

Once your item has prepared for shipment and ships, you will receive a Shipment Notification email with carrier and tracking information.

If your order does not arrive within the indicated time frame, you may contact our customer service at hello@outxe.com to inquire about its status.

Take your OUTXE products outdoors! They’ve been in tents in Joshua Tree National Park, and under beautiful starry skies at Big Bend National Park. Now it’s time for you to show off where you’ve taken OUTXE products on your camping, road, hiking or backpacking trips. Share your memories on Instagram with #OUTXE.

Prize
Monthly Prize – an OUTXE product valued at $100
Every six months, the winner will get a pack of OUTXE products, a $500 value!

How to enter:

1. Follow @Outxe
2. Share your outdoor moment with OUTXE products and use the hashtag #OUTXE
3. Win 100$ Value Power Bank Packs

How we choose the winners
On the 28th of each month, we’ll choose one winner. For the six-month Grand Contests, we’ll announce the winner on the 10th June and the 10th December every year. (The dates of results announcements are fixed.)

Photo quality and the number of likes the photo attracts will determine the winners. The more likes and shares your photo gets, the better your chances of winning!(Please follow our Instagram account @outxe to check contest results.)

What you need to know:

1. The photos must clearly show OUTXE products.
2. Keep your photo sharp and in focus.
Winners are selected based on the quality of the photo; the number of likes will be one standard we use to choose winners. The winner will be announced on the @Outxe Instagram Page.
3. Please note that the Contest is available to residents of United States, Germany, Italy, France, Japan, Spain, United Kingdom, Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden
4. By entering the Photo Contest you grant OUTXE all rights to use your image indefinitely on any of our social media accounts, or in any online advertising or printed materials that promote OUTXE